"Last week, The Globe and Mail newspaper printed an article entitled "Leaks, woes a smudge on Crystal sparkle" (Oct. 3, 2007). The story gives misleading impressions of the true state of the Michael Lee-Chin Crystal and gallery development."

"The Lee-Chin Crystal building has been watertight since its completion in the summer of 2007. With very minor exceptions as final details are completed, the cladding has proven to be leak-proof. The permanent galleries in the Lee-Chin Crystal were designed primarily for the ROM's three-dimensional collections (dinosaurs, mammals, ethnology, textiles) and are developing as planned for openings this winter. Exhibit designers have consulted directly with the architects since 2002. The galleries are emerging beautifully."

"Since our all-night open house on June 3, we have experienced no problems with public behaviours in the Crystal spaces. Daniel Libeskind's building was designed to meet an explicit program and is doing so with strength and efficacy. We are delighted with the result."